Did you know your phone has a heart just like you? In this article we wanted to shed light on battery health and cycle counts. Two important factors to put into consideration when figuring out when you need a battery replacement.
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![Pixel 4 XL Question Mark in battery [Analysis & Repair]](https://images.squarespace-cdn.com/content/v1/5d10389693dd10000186ccb4/1663595850882-4G2PGR87JKA57MV9UUOT/IMG_20220919_094754.jpg)
The issue is caused by fracturing of the Battery FPC connector, which results in the phone not receiving data from the battery. Li-Ion batteries in modern smart phones don’t just have a ‘positive’ and ‘negative’ terminal like your more simple batteries. They also transmit data to the phone. Which consists of telling the phone the temperature of the battery, the amount of cycles its completed, its current voltage, and more. However when this data isn’t getting transmitted to the phone – yes there still is power to the phone – however the phone cant determine what % the battery is. The battery connector on the battery side, doesn’t have much solder on it, and fractures quite easily after a drop.
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For more optimal battery life, one might want to replace their battery yearly, especially people living in colder climates. It's one of the cheaper services that are offered and can help to maintain proper phone function as well as prevent some of the damage that can be caused by a battery going bad (i.e. bloating up and cracking your LCD).
Technicians at Wires Computing replace batteries (and charging ports) daily, and would be more than happy to assist you in servicing your phone. No appointment needed— feel free to just drop in during our regular business hours.
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Having a phone that won’t charge or turn on is one thing, but knowing that there’s a chip inside that’s damaged and preventing it from turning on is an entirely different frustration. But, knowing is half the battle, both when it comes to the cables being used and the steps needed to fix it. Did you ever suffer from an iPhone that wouldn’t turn on, or charge over 1%?
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Apple specifies that their batteries work best at a range of 0 degrees Celsius to 35 degrees Celsius. While we almost never reach the upper range in Canada, temperatures below freezing are typical for the winer months.
Because the battery meter is calibrated assuming warmer temperatures, the reduced capacity in the cold can cause the reading to be unreliable. This is one of the reasons your phone may die while still showing 30%.
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