Frequently Asked Questions – Computer Repair Services
Frequently Asked Questions – Computer Repair Services
1. What types of computer repair services do you offer?
We provide a full range of repair services, including laptop and desktop troubleshooting, hardware replacement, screen repairs, battery replacement, data recovery, virus removal, OS installation, performance optimization, and custom PC builds.
2. How long does a typical computer repair take?
Most diagnostics are completed within 24–48 hours. Common repairs like screen replacements or software fixes can often be completed the same day. Complex repairs, parts ordering, or data recovery may require additional time.
3. Do I need an appointment for computer repair?
Appointments are not needed, but walk-ins are always welcome. If you need urgent service, calling ahead ensures the quickest turnaround.
4. How much does computer repair usually cost?
Costs vary based on the type of repair. Software fixes generally cost less, while hardware replacements (such as screens, batteries, or motherboards) depend on the part price. We provide a low-cost diagnostic estimate before starting any work.
5. Can you help with both Windows and Mac computers?
Yes. Our technicians are trained to repair Windows PCs, Apple MacBooks, iMacs, Chromebooks, and custom-built computers.
6. Do you repair gaming PCs?
Absolutely. We offer gaming PC diagnostics, GPU repairs, cooling system fixes, motherboard troubleshooting, and performance optimization. We also build custom gaming rigs.
7. Can you remove viruses or malware from my computer?
Yes. We specialize in malware cleanup, spyware removal, ransomware prevention, and security optimization. After cleaning your system, we can install protective software to prevent future issues.
8. Will I lose my files during a repair?
We make every effort to protect your data during repairs. In cases where data loss is a risk—such as drive failure—we will inform you and offer professional data recovery services.
9. Do you offer data recovery if my hard drive has failed?
Yes. We recover data from failing hard drives, SSDs, flash drives, and external drives. Depending on the damage, recovery may range from basic retrieval to advanced lab-level extraction.
10. Can you fix my laptop if it won’t turn on?
Yes. Common causes include faulty chargers, battery failure, damaged power ports, motherboard issues, or short circuits. We diagnose the issue and provide repair options.
11. Do you offer upgrades for older computers?
We upgrade RAM, SSDs, graphics cards, processors, cooling systems, and operating systems. Upgrading can significantly extend the life and performance of older machines.
12. Do you offer home or business onsite repair services?
We provide limited onsite troubleshooting, network setup, configuration, and IT support for both homes and small businesses. Remote support is also available.
13. Is it worth repairing my computer or should I replace it?
It depends on the age of your device and the repair cost. We provide honest recommendations based on value, performance, and future reliability so you can make an informed decision.
14. Do your repairs come with a warranty?
Yes. All hardware repairs include a warranty on parts and labor. Details vary by service and part type.